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Archived PDF File
cp9293
Jan 6, 2014 4:08 PM
Member for 14 years
307 posts
I can't seem to be able to open the Archived PDF File under OwnerRez. I am trying to look at the Rental Agreement, which was agreed upon.
Thanks,
Claudia
Michelle J
Jan 6, 2014 8:41 PM
OR Team Member
Member for 15 years
403 posts
Hi Claudia,
Can you be more specific about which booking you're having problems with? I looked through some of the recent bookings in your account and the archived renter agreements are there (and opening fine) same as ever. At least, for me. I tried multiple browsers too.
-Michelle
Michelle J
Jan 6, 2014 8:43 PM
OR Team Member
Member for 15 years
403 posts
If you're wondering WHERE it's located, follow these steps:
1) Open the booking in question
2) Click the Legal tab
3) Click the Archive PDF button at the bottom of the form.
If the booking just occurred (inside the last 3 minutes) the PDF may still be pending archive. It can take as much as 3 minutes after a booking comes in for the PDF to be finalized and archived.
-Michelle
cp9293
Jan 6, 2014 9:02 PM
Member for 14 years
307 posts
I was able to see them before. Maybe it has more to do with the adobe reader, since I made it to default when opening. Could it be that?
Michelle J
Jan 7, 2014 12:17 PM
OR Team Member
Member for 15 years
403 posts
It could very well be the reader/viewer program you're using.