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Email Alerts -- cancellations and including Pet in tally
cp9293
May 21, 2012 1:21 PM
Member for 14 years
307 posts
I am not sure who these go to, but I send this out to my housekeeper. However, the email goes out, even when I am waiting for a check. Things happen when the potential guests decided they are not renting, after all. This letter went out already. What happens? When it is canceled, does another letter go out to the housekeeper stating it was canceled?
Also, it does not include PET. The tally is only number of people. Can you include PET, so that the housekeeper knows their will be extra cleaning involved?
Michelle J
May 21, 2012 1:24 PM
OR Team Member
Member for 15 years
403 posts
Third party alerts are sent whenever a booking is first created, when the dates are updated (if they are) and when the booking is deleted/canceled.
I believe the pet tally is shown IF pets are included. It doesn't show a pet tally if there aren't any. I'll check to make sure.
-Michelle
cp9293
May 21, 2012 1:24 PM
Member for 14 years
307 posts
Doesn't show if pet is included.
Claudia
Michelle J
May 21, 2012 1:53 PM
OR Team Member
Member for 15 years
403 posts
Actually, it seems like we missed an edge case. It DOES show pets if you have all three - adults, children and pets. It does NOT show pets if you only have adults and pets. We'll make sure to correct that.
-Michelle
cp9293
May 21, 2012 2:14 PM
Member for 14 years
307 posts
Gotcha. Because I know that I saw it other times.
Claudia