Auto emailing of Check in information

I was wondering if you coudl look into the possiblity of sending an automated email messge with the guest's check in information (lock box code, check in / check out times, general rules, etc.) at a set # of days prior to check in provided that the account is showing a zero balance.

Thanks,

Ed Nasi

Hi Ed,

Yes, that is a high priority on the dev roadmap. Many users have asked for scheduled emails like that (and other kinds).

We are in the process of doing a lot of work to the email system - retaining archives, showing actions, allowing templates, auto-responders, etc. It is going to take quite a few sprints to get it all finished, but we are working on it now. Scheduled emails will probably come at the tail end of those changes.

Hope this helps,

-Michelle

Thanks for the reply Michelle.

Look forward to the upgrades. Loving the systme so far:)

Thanks,

Ed

Any update on this feature. This is the one big thing I see the software missing.

Thanks!

I agree that this would certainly help me. I have to compose an email message for each new renter and it usually takes a half-hour or so. Also there are a few things that at least in my case are specific to a rental - for example I am using e-lock rental, so I have a unique lock code for each renter. It would be nice if there were a half dozen user defined fields that we could enter on the general information of the booking (like the unique lock code). Thus when the system composes the check-in information, we could adjust our templates to be able to use these fields as variables.

Although I love the site and functionality, I do worry that development may have stopped. There hasn't been an update since last November - before that updates were almost twice a month.

Glenn

Hi Glenn,

We are very much going at full speed. Some settings changes we created had a domino effect throughout the system. We greatly appreciate your concern and thank you for patiently standing by while we are working on the system.


Thanks,

Devin